CANCELLATION (TANDEM FLIGHT)
- Paragliding is an open-air activity and requires good weather conditions. Please, consult with our team all details before finalize the booking.
- Free cancellation by client is possible up to 24 hours before the excursion starts.
- Request to change the day/hour with less than 24 hours before the excursion starts, has an additional fee of 50€ (deposit fee)
- Due to cancellation by client without any request to change the day/hour or in situation "no show-up" at the meeting place on time, the payment/ deposit will not be refund.
- Cancellation due to unfavorable weather conditions:
A. Company will offer other day/ hour or a VOUCHER for a tandem flight. The client will be informed in advance about any changes in person or by phone call/ message.
B. Company will do refund of the payment if there is no possibility to postpone the tandem flight for other day/hour. (refund fees can apply).
TRANSPORT (TANDEM FLIGHT)
- We offer free transport to launch site from our two main meeting points:
A. parking supermarket Tu Trebol in Adeje,
B. parking beach La Enramada in La Caleta, Adeje and from surrondings hotels. -
Free of charge pick up from hotel/ apartment (Tenerife South, Costa Adeje) is possible for bookings made at 10 o'clock.
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Pick up from hotel/ apartment (Tenerife South, Costa Adeje) has additional fee (taxi rate) for bookings made at 12, 14, 16, 18 o'clock. The pick up time can vary and will be always confirmed with the client before the excursion start by phone call, e-mail or message.
A. 10€ from Los Cristianos, Las Americas, Torviscas, Fanabe, La Caleta, Adeje, Playa Paraiso, Callao Salvaje
B. 20€ from Playa San Juan, Alcala.
C. Pick up from other destinations need to be confirmed by agreement.